
ETT especializada
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A successful Customer Service Representative will focus on handling customers purchasing request, developing strong relationships with the assigned accounts and supporting the sales team for continuos market growth
Description
- To process, monitor and follow up costumers' purchasing orders
- To ensure effective service and administrative support for the assigned customers
customer and sales team in case of discrepancies
- To handle new customer and supplier requests creation, and local purchasing tasks,
manage invoice creation and corrections and return of the material activities
- To receive and process customer inquiries on standard pricing, lead-time, products,
availability, through an efficient, prompt and friendly communication with the aim of
maintaining excellent customer relationships
- To establish key communication link between customer and internal departments (sales,
logistics, finance, production) to keep all involved parties aware of customer activities
Profile
- Higher education or bachelor's degree with administrative and/or commercial orientation or
equal through experience
- At least 2 years' experience in administration/customer service/logistics
Job Offer
- Direct employment contract with the enterprise- To process, monitor and follow up costumers' purchasing orders
- To ensure effective service and administrative support for the assigned customers
- To provide delivery commitment to customers
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